CHC43015 Certificate IV in Ageing Support

This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.

Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

Total Duration 47 weeks.

Students are required to undertake face to face, Practical Placement, and home study over the period of 47 weeks including 3 weeks break and 4 weeks of Practical Placement. Study load of students have been worked out approximately 26 hours per week and distributed as under:
Face to face in class (07:30 hours (including half hour break) a day and one day a week for 40 weeks) Or Face to face in class (03:30 hours a day and two days a week for 40 weeks)
(Note 3 weeks break is not taken into account) 280 Hours.

Assessment 149 Hours Work placement 120 Hours Home Study, research etc. 681 Hours Total 1230 Hours

Home study, research and assessment timings may vary depending upon individual student Language, Literacy and Numeracy levels of the students.

Students are advised to undertake Work placement upon completion of 43 weeks of delivery. However, students also have the options to undertake work placement during the delivery resultantly duration of the course may be reduced to 43 Weeks. Students can only commence the work placement after delivery of the relevant unit however, they must spread the work placement over duration of the course to cover work placement aspects of all the relevant units. Students are expected to complete theory part of HLTWHS002 Follow safe work practices for direct client care before undertaking a work placement as it is required by some Work placement providers.

Note: Work placement and location for simulations may be different from the delivery location and students are expected to travel to other location(s) to complete these aspects of training and assessment. Work placement locations will be communicated at the time these are organised after start of delivery.
Other places of delivery may be made available depending upon the requirements / group of learners.

Training Pathway

A possible training pathway for a student completing this qualification could be the following: CHC52015 – Diploma of Community Services


These qualifications represent a logical pathway regardless of whether ITS offers the qualifications.


Employment Pathway

Employment outcomes may include the following role/s:

  • Residential care worker
  • Personal care worker
  • Care assistant
  • Community care worker

Core Units

Unit Code Unit Name



Facilitate the interests and rights of clients




Facilitate the empowerment of older people




Coordinate services for older people




Implement interventions with older people at risk




Provide support to people living with dementia




Facilitate individual service planning and delivery




Meet personal support needs




Support independence and wellbeing




Support relationships with carers and families




Work with diverse people




Manage legal and ethical compliance




Deliver care services using a palliative approach




Develop and maintain networks and collaborative partnerships




Recognise healthy body systems




Follow safe work practices for direct client care


Elective Units

Unit Code Unit Name
CHCAGE002 Implement falls prevention strategies



Provide advanced first aid


CHCCCS007 Develop and implement service programs
  • Course Entry Requirements:There are no entry requirements for this qualification.RTO Admission requirementsI.T.S Hairdressing Academy has the following admission requirements:
    • Students must be 18 years or older
    • Students must undertake a Language, Literacy and Numeracy test prior to enrolment. To gain entry into this course, student must have been determined as having the appropriate LLN capability.
    • This program has been designed to be delivered through classroom-based delivery and students must have the ability to attend the scheduled sessions as per the timetable. Students are to be informed of the timetable prior to enrolment and are to maintain the required student contact hours
    • The course has a work placement component which must be undertaken in order to gain completion in this qualification. Work placement will be undertaken in an Aged Care Facility and students must have the capacity to attend the work placement.
    • All students must provide a current Police Check prior to the work placement component of the course.
    • Students must be prepared to follow industry dress code standards for the work placement component of the course.
    • Students must have access to a camera/ mobile phone camera

CHC43015 Certificate IV in Ageing Support is delivered either face to face (class based). Learners will be assessed through questioning, projects, case scenarios, research, and observation in the workplace. Practical work placement of 120 hours forms part of the course.

Note: Students may have to travel to different delivery location to complete practical component of the unit of competency being assessed.

Statement of Fees – Download pdf

As part of this course students will also be required to undertake practical activities related to the course content. The practical delivery will occur in the simulated work environment at the RTO’s site. This environment provides students with equipment, resources and experiences that they would expect to find providing ageing support to clients in a workplace. This realistic nature prepares students to deal with real life situations involving clients and reinforces the safe operating procedures and techniques that are required when dealing with clients requiring support.

During any practical application, students are rotated through the equipment and spend minimal time not involved in practical activities. All equipment is utilised at all times, giving students optimal access to develop the skills required to gain competency.

Completing placement is compulsory, and you will be expected to manage family and work commitments in order to complete your shifts. You are required to complete 120 hours of placement to satisfy this component of your qualification. It is your responsibility as the student to find and secure a suitable work placement for the required hours. Usual practical placement hours are 7am-3pm in residential facilities. You may be required to have some afternoon and evening shifts.

Eligibility for government funded training in Victoria is based on your citizenship, residency status, age and previously completed qualifications.

Generally, you are eligible for a government-subsidised training if you are:

  • an Australian citizen
  • an Australian Permanent Citizen (holder of a permanent visa)
  • a New Zealand citizen

and are any of the following:

  • under 20 years of age
  • seeking to enrol in a Foundation Skills List course (and do not hold a Diploma or above qualification or are receiving core skills training in other sectors)
  • seeking to enrol in VCE or VCAL
  • seeking to enrol in an apprenticeship
  • 20 years and older and ‘upskilling’ by seeking to enrol in a course at a higher level than your existing qualification.

Students are eligible to commence a maximum of two subsidised courses at the same qualification level in your lifetime. This restriction applies whether or not you complete the courses. For example, this means if you have already commenced two courses at the Certificate III level, you may only commence courses at the Certificate IV level (or above).

This restriction does not apply to courses on the Foundation Skills List or to students recommencing training in the same qualification (at the same or a different provider).

Under exceptional circumstances students may apply for an exemption to the rule allowing only two commencements at the same level, enabling them to enrol in a further qualification at the same level. No exemptions are available for any other eligibility criteria.

In addition, eligible students can begin up to two subsidised courses in a year as long as you are not doing any more than two courses at a time.

Please note:

If you are eligible for Government Funding and enrol in a course subsidised by the Victorian and Commonwealth Governments under Skills First Funding, this will affect your future training options and eligibility for further government subsidised training under the Skills First Funding.

Bayswater: 32-34 Station Street Bayswater VIC 3153

Werribee Location 1: Level 1, Unit 5/49-55 Riverside Avenue, Werribee VIC 3030

Werribee Location 2: 7/27 synnot st, Werribee VIC 3030

Dandenong: 18 princess highway Dandenong VIC 3175

Hoppers Crossing: Office 1, Unit 7, 57-69 Forsyth Rd, Hoppers Crossing, VIC


How to enrol

Contact the RTO to organise an enrolment interview.

 Would you like more information?

Contact our friendly team at ITS Hairdressing Academy on:
Telephone: 9738 0836

Students with disabilities are encouraged to apply to access government subsided training.