CHC43015 Certificate IV in Ageing Support

This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.

Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

The program has a Volume of Learning of 1428 hours.

This course will be delivered over 58 weeks (not including holidays / breaks):

  • For 54 weeks classes are held 3 days per week, (2 days at 8 hours, 1 day at 4 hours) This equates to 20 student contact hours per week, and a total student contact hours of 1080.
  • At 4 times during the course, students are required to undertake a work placement component of the course. This will equate to 16 days of 7.5 hours, totaling 120 hours. This will be done in the following schedule:
    • Block 1: 4 days
    • Block 2: 4 days
    • Block 3: 4 days
    • Block 4: 4 days
  • Students will also be required to allocate some time each week to undertake some study (e.g. self-directed learning through activity books, case studies etc). Students should be able to allocate approximately 4 hours per week outside of allocated class time (not during holidays). This equates to approximately 228 hours of self-study (57 weeks X 4 hours).The course may be delivered in a different schedule (i.e. part time) but will always maintain the same student contact hours of 1080.

Training Pathway

A possible training pathway for a student completing this qualification could be the following: CHC52015 – Diploma of Community Services


These qualifications represent a logical pathway regardless of whether ITS offers the qualifications.


Employment Pathway

Employment outcomes may include the following role/s:

  • Residential care worker
  • Personal care worker
  • Care assistant
  • Community care worker

Core Units

Unit Code Unit Name


Facilitate the interests and rights of clients




Facilitate the empowerment of older people




Coordinate services for older people




Implement interventions with older people at risk




Provide support to people living with dementia




Facilitate individual service planning and delivery




Meet personal support needs




Support independence and wellbeing




Support relationships with carers and families




Work with diverse people




Manage legal and ethical compliance




Deliver care services using a palliative approach




Develop and maintain networks and collaborative partnerships




Recognise healthy body systems




Follow safe work practices for direct client care




Elective Units


Unit Code Unit Name


Provide first aid




Provide advanced first aid




Maintain work health and safety



  • Course Entry Requirements:There are no entry requirements for this qualification.RTO Admission requirementsI.T.S Hairdressing Academy has the following admission requirements:
    • Students must be 18 years or older
    • Students must undertake a Language, Literacy and Numeracy test prior to enrolment. To gain entry into this course, student must have been determined as having the appropriate LLN capability.
    • This program has been designed to be delivered through classroom-based delivery and students must have the ability to attend the scheduled sessions as per the timetable. Students are to be informed of the timetable prior to enrolment and are to maintain the required student contact hours
    • The course has a work placement component which must be undertaken in order to gain completion in this qualification. Work placement will be undertaken in an Aged Care Facility and students must have the capacity to attend the work placement.
    • All students must provide a current Police Check prior to the work placement component of the course.
    • Students must be prepared to follow industry dress code standards for the work placement component of the course.
    • Students must have access to a camera/ mobile phone camera

CHC43015 Certificate IV in Ageing Support is delivered either face to face (class based). Learners will be assessed through questioning, projects, case scenarios, research, and observation in the workplace. Practical work placement of 120 hours forms part of the course.

Statement of Fees – Download pdf

As part of this course students will also be required to undertake practical activities related to the course content. The practical delivery will occur in the simulated work environment at the RTO’s site. This environment provides students with equipment, resources and experiences that they would expect to find providing ageing support to clients in a workplace. This realistic nature prepares students to deal with real life situations involving clients and reinforces the safe operating procedures and techniques that are required when dealing with clients requiring support.

During any practical application, students are rotated through the equipment and spend minimal time not involved in practical activities. All equipment is utilised at all times, giving students optimal access to develop the skills required to gain competency.

Completing placement is compulsory, and you will be expected to manage family and work commitments in order to complete your shifts. You are required to complete 120 hours of placement to satisfy this component of your qualification. It is your responsibility as the student to find and secure a suitable work placement for the required hours. Usual practical placement hours are 7am-3pm in residential facilities. You may be required to have some afternoon and evening shifts.

How to enrol

Contact the RTO to organise an enrolment interview.

 Would you like more information?

Contact our friendly team at ITS Hairdressing Academy on:
Telephone: 9738 0836

Students with disabilities are encouraged to apply to access government subsided training.