SHB20216 Certificate II in Salon Assistant

This is a preparatory qualification which provides a defined and limited range of basic skills and knowledge used in hairdressing salons by individuals who provide assistance with client services. These routine and repetitive tasks are completed under direct supervision and with guidance from hairdressers who manage the client service.

The program has a volume of learning of 650 hours.
This course will be delivered over 26 weeks. Classes are held 2 days per week, This equates to 20 student contact hours per week with a total of 416 student contact hours for classroom and practical learning and practical demonstrations and 9 hours for additional face to face support for each student during the course. Resultantly total contact will 225 hours.
Students will also be required to allocate some time each week to undertake assessments, some study (e.g. self-directed learning through activity books, case studies etc). Students should be able to allocate approximately 8-9 hours per week outside of allocated class time. This equates to approximately 225 hours of self-study.
Note: The course may be delivered in a different schedule (i.e. part time) but will always maintain the same student contact hours of 425.

This Qualification is an AQF Certificate II qualification.

The indicated ‘Volume of Learning’ within the AQF Handbook is 0.5 – 1 Year (600 – 1200 hours).

Training Pathway

A possible training pathway for a student completing this qualification could be the following:

Certificate III Certificate IV
SHB30416 Certificate III in Hairdressing SHB40216 Certificate IV in Hairdressing

These qualifications represent a logical pathway regardless of whether ITS offers the qualifications.


Employment Pathway

Employment outcomes may include the following role/s:

Salon Assistant

Core Units

Unit Code Unit Name
BSBWHS201 Contribute to health & safety of self & others
SHBXIND002 Communicate as part of a salon team
SHBXIND001 Comply with organisational requirements within a personal services environment
SHBXCCS001 Conduct salon financial transactions
SHBXCCS003 Greet & prepare clients for salon services
SHBHIND001 Maintain & organise tools, equipment & work areas
SHBHBAS001 Provide shampoo & basin services
SHBHDES001 Dry hair to shape




Elective Units

Unit Code Unit Name
SHBHDES002 Braid hair
SHBHCLS001 Apply hair colour products
SIRXSLS001 Sell to the retail customer
SIRRMER001 Produce visual merchandise displays

Course Entry Requirements:

There are no pre-requisite entry requirements for this Qualification.


RTO Admission requirements

I.T.S Hairdressing Academy has the following admission requirements:

  • Students must be 15 years or older
  • This program has been designed to be delivered through classroom based delivery and students must have the ability to attend the scheduled sessions as per the timetable. Students are to be informed of the timetable prior to enrolment and are to maintain the required student contact hours
  • Students are required to be competent in written and spoken English and will undertake a Language, Literacy and Numeracy test prior to enrolment

This program is to be delivered in a classroom based environment and in simulated work environment called the Salon (a fully functional & operational hairdressing salon) to provide access to appropriate environments for the practical components of the course.

All theory based delivery will occur within designated classrooms through structured training sessions from a qualified Trainer / Assessor employed by the RTO. At these training sessions a qualified Trainer/ Assessor will provide the required skills and knowledge as per the unit content and will ensure the learning is imparted. The Trainer/Assessor will have designated session plans to reference to ensure the learning content is provided consistently to all students.

As part of this course students will also be required to undertake practical activities related to the course content. These practical activities will be undertaken in an appropriately simulated environment free of WHS hazards.

As this is a competency-based program, the student gains feedback through the training and assessment is undertaken once the unit has been delivered. The assessment process may include written questions, verbal questions, case studies, assignments, projects and practical demonstrations.

Statement of Fees – Download pdf

How to enrol

Contact the RTO to organise an enrolment interview.

 Would you like more information?

Contact our friendly team at ITS Hairdressing Academy on:
Telephone: 9738 0836

Students with disabilities are encouraged to apply to access government subsided training.