SHB20216 Certificate II in Salon Assistant

This is a preparatory qualification which provides a defined and limited range of basic skills and knowledge used in hairdressing salons by individuals who provide assistance with client services. These routine and repetitive tasks are completed under direct supervision and with guidance from hairdressers who manage the client service.

Total Duration 53 weeks.

This includes delivery over 52 weeks (including twelve weeks break). Delivery will complete in the 52nd week, however, students will have one week to complete and submit leftover assessments. Study load of students have been worked out approximately 12 hours per week and distributed as under:
Face to face in class 1 day per week, (5 hours per day) 200 Hours Assessment: 115 Hours Self-study and Research 295 Hours Total 610Hours

Home study, research and assessment timings may vary depending upon individual student Language, Literacy and Numeracy levels of the students.

Training Pathway

A possible training pathway for a student completing this qualification could be the following:

Certificate III Certificate IV
SHB30416 Certificate III in Hairdressing SHB40216 Certificate IV in Hairdressing

These qualifications represent a logical pathway regardless of whether ITS offers the qualifications.


Employment Pathway

Employment outcomes may include the following role/s:

Salon Assistant

Core Units

Unit Code Unit Name
BSBWHS201 Contribute to health & safety of self & others
SHBXIND002 Communicate as part of a salon team
SHBXIND001 Comply with organisational requirements within a personal services environment
SHBXCCS001 Conduct salon financial transactions
SHBXCCS003 Greet & prepare clients for salon services
SHBHIND001 Maintain & organise tools, equipment & work areas
SHBHBAS001 Provide shampoo & basin services
SHBHDES001 Dry hair to shape




Elective Units

Unit Code Unit Name
SHBHDES002 Braid hair
SHBHCLS001 Apply hair colour products
SIRXSLS001 Sell to the retail customer
SIRRMER001 Produce visual merchandise displays

Course Entry Requirements:

There are no pre-requisite entry requirements for this Qualification.


RTO Admission requirements

I.T.S Hairdressing Academy has the following admission requirements:

  • Students must be 15 years or older
  • This program has been designed to be delivered through classroom based delivery and students must have the ability to attend the scheduled sessions as per the timetable. Students are to be informed of the timetable prior to enrolment and are to maintain the required student contact hours
  • Students are required to be competent in written and spoken English and will undertake a Language, Literacy and Numeracy test prior to enrolment

This program is to be delivered in a classroom based environment and in simulated work environment called the Salon (a fully functional & operational hairdressing salon) to provide access to appropriate environments for the practical components of the course.

All theory based delivery will occur within designated classrooms through structured training sessions from a qualified Trainer / Assessor employed by the RTO. At these training sessions a qualified Trainer/ Assessor will provide the required skills and knowledge as per the unit content and will ensure the learning is imparted. The Trainer/Assessor will have designated session plans to reference to ensure the learning content is provided consistently to all students.

As part of this course students will also be required to undertake practical activities related to the course content. These practical activities will be undertaken in an appropriately simulated environment free of WHS hazards.

As this is a competency-based program, the student gains feedback through the training and assessment is undertaken once the unit has been delivered. The assessment process may include written questions, verbal questions, case studies, assignments, projects and practical demonstrations.

Statement of Fees – Download pdf

Bayswater: 32-34 Station Street Bayswater 3153

How to enrol

Contact the RTO to organise an enrolment interview.

 Would you like more information?

Contact our friendly team at ITS Hairdressing Academy on:
Telephone: 9738 0836

Students with disabilities are encouraged to apply to access government subsided training.